Morrisons
Lifestyle

Morrisons launches telephone ordering service for vulnerable customers who can’t shop online or in store

Morrisons has launched a new telesales service for customers who can’t shop online or in store.

Phone lines are open now and shoppers will be able to pick from a list of 47 essential items.

The groceries will be delivered the next day by a member of staff from their local Morrisons store.

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Morrisons
Community Champions will deliver the groceries (Credit: Morrisons)

The new service is aimed at vulnerable and elderly customers who cannot visit stores and are unable to shop online.

A statement said: “It is one of a number of measures that are being introduced to ensure no customer gets left behind.”

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Morrisons has received many calls from customers who are self-isolating, elderly and vulnerable. These people are therefore unable to visit a shop.

High demand for home deliveries

As a result, the statement added: “Some have little food in their store cupboard. They are worried about how they will stock up when demand for home deliveries has been high.”

However, these customers will now be able to place orders over the phone.

Morrisons
Protective shields have been installed in store (Credit: Morrisons)

The delivery will be made the following day.

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Nancy Brown
Editor